['Privacy Policy\n\nWelcome to our online platform operated by Tranquil Essence Spa Ltd. We value your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nOur service collects various types of personal data necessary to provide and improve our wellness and beauty services, including therapeutic massages, facial treatments, aromatherapy, manicures and pedicures, body scrubs and wraps, and wellness consultations. The personal information we may collect includes but is not limited to:\n\n- Name and contact details (such as postal address, phone number, and email address) \n- Appointment details and service preferences \n- Payment information necessary to process transactions \n- Health and wellness information relevant to treatment customization \n- Communication records related to your inquiries or bookings \n\nHow We Use Your Information \nWe use personal data for purposes including: \n\n- Scheduling and providing our services \n- Processing payments and confirming appointments \n- Enhancing the quality and personalization of our wellness treatments \n- Communicating important updates, offers, or information related to our services \n- Complying with legal obligations and protecting our legitimate interests \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform or delivering services, such as payment processors or health professionals, strictly under confidentiality agreements and only as necessary.\n\nYour Rights \nUnder GDPR and applicable laws, you have the right to: \n\n- Access the personal data we hold about you \n- Request corrections or updates to your information \n- Object to or restrict certain processing activities \n- Request the deletion of your personal information where applicable \n- Receive your data in a portable format \n- Withdraw consent at any time where processing is based on consent \n\nTo exercise any of these rights, please contact us at our registered address.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures undergo regular reviews to ensure ongoing effectiveness.\n\nData Retention \nWe retain personal information only for as long as necessary to fulfill the purposes described, including legal, accounting, or reporting requirements.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and collect analytical data. You can manage cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data, we will promptly delete it.\n\nContact Information \nFor any questions or concerns about this privacy policy or your personal data, please write to us at: \n\nTranquil Essence Spa Ltd \n47 Kensington High Street, Suite 3B \nLondon, Greater London \nW8 5ED \nUnited Kingdom \n\nWe encourage you to review this privacy policy periodically as updates may occur to reflect changes in legal requirements or our practices. Continued use of our online platform constitutes acceptance of any updated terms.', 0.0011032, 'gpt-4.1-mini']