Terms and Conditions

Welcome to Tranquil Essence Spa Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our offerings.

1. Introduction

Tranquil Essence Spa Ltd operates in the wellness and beauty industry, providing therapeutic massages, facial treatments, aromatherapy, manicures and pedicures, body scrubs and wraps, and wellness consultations. These Terms and Conditions govern your relationship with us and use of our services.

2. Use of Our Services

Our services are intended for personal, non-commercial use. By booking or participating in any treatment or consultation, you represent that you are at least 18 years old and capable of entering into a binding agreement.

2.1 Booking and Appointments

Appointments may be booked through our website or directly at our premises. We recommend arriving on time to fully enjoy your treatment. Late arrivals may result in a shortened session or rescheduling.

2.2 Health and Safety

Please inform our staff of any medical conditions, allergies, or health concerns prior to receiving any treatment. We reserve the right to refuse service if it may compromise your health or safety.

3. Payments and Pricing

All prices for services are displayed on our website and at our location. Payments must be completed as instructed before or at the time of service. We accept all major credit/debit cards and cash.

4. Cancellation and Refunds

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• Cancellations must be made at least 24 hours in advance to avoid charges.
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• No-shows or cancellations made less than 24 hours before the appointment may incur a cancellation fee.
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• Refunds are provided only in accordance with our cancellation policy and at our discretion.
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5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Tranquil Essence Spa Ltd or its licensors and is protected by applicable intellectual property laws.

6. Limitation of Liability

To the fullest extent permitted by law, Tranquil Essence Spa Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or website.

7. Privacy

Your privacy is important to us. Personal information collected during bookings or consultations will be handled according to our Privacy Policy and relevant data protection laws.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after changes means you accept the new terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in London.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at our registered address: